Satisfaction Survey

Dear Parent and/or Guardian, 

We want to know if Youth Advocate Programs' services are meeting the needs of each person and family we serve. Please take a few minutes to answer the following questions. Please be sure to enter the reference code from your mailed letter in question number one.

Thank you for your time and thoughtful reply!

1.  Are you satisfied with your Treatment Plan / Individualized Service Plan?
2.  Is your Treatment Plan / Individualized Service Plan being followed?
3.  Are you involved with staff in working on goals and sharing information?
4.  Does the advocate/staff keep you updated?
5.  Are you satisfied that staff respect you and the participant?
6.  Have you been contacted by the local program in the past month, either in person or by phone?
7.  Are the number of hours recommended being provided? 
8.  If you are receiving teleservices, i.e. telemedicine/telehealth, do you feel that your privacy is being protected? 
9.  If you are receiving teleservices, i.e. telemedicine/telehealth, do you feel that the services are being delivered in a professional manner?
11.  Are you satisfied that the services are making a difference in your child and family’s life?

Thank you for completing this survey!

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